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Professional and affordable clinical counseling

A LITTLE ABOUT US

The Well Counseling Center offers affordable and professional counseling from a Christian worldview in the Fresno/Clovis area. Benefits from counseling may include a marked improvement in your overall quality of life, practical solutions to everyday concerns, resolved conflict between you and others, understanding past experiences and how they impact you today, and gaining a new perspective on life events. Counseling will take some work on your part, but most people get as much out of it as they put in.

We specialize in EFT (Emotion Focused Therapy) and EMDR for individuals and couples.

  • FEE SCHEDULE

  • Practicum Students
    $40 per 50-minute session
  • Registered Associate
    $70 per 50-minute session
  • Licensed Counselor (MFT/LCSW)
    $110 per 50-minute session

  • Call us to make an appointment
    (559) 325-8600

  • In-Person and Telehealth Sessions Available

  • We are available when you are. We provide
    Evening & Weekend Appointments

OUR DIRECTOR

Krystal Castillo
Krystal Castillo, LMFT

Krystal is a Licensed Marriage and Family Therapist who graduated from Fresno Pacific Biblical Seminary, receiving her Masters degree in Marriage Family Child Counseling. Krystal has experience in a variety of settings including outpatient treatment, residential treatment and community mental health agencies. She has provided mental health services to families for over a decade. She is married, and a mother to 3 children.

She specializes in the treatment of individuals, couples, marital and premarital through specialized training in trauma, addictions, and relationship enhancement. Her therapeutic approach integrates psychology and theology, utilizing Scripture to heal clients and glorify Jesus through an attachment based model focusing on understanding the inner self, in an effort to strengthen relational patterns.

She feels it is a privilege to work alongside her clients as they explore their journey to living the life they desire. Her goal is to help clients become their best selves even through tough circumstances.

OUR LICENSED COUNSELORS

Wendi Mooney
Wendi Mooney, LMFT
Telehealth sessions only

Wendi is a Licensed Marriage and Family Therapist, who graduated from Fresno Pacific University Biblical Seminary with a Master of Arts in Marriage, Family and Child Counseling. She enjoys working with individuals both men and women, couples, families and adolescents. She works with depression, anxiety, relationship conflict, grief/loss, life transitions and trauma. She has been in full-time Christian ministry for the past 20 years in the pastoral care setting, has been married for 36 years, and is a mother of two. Her clinical approach integrates Biblical truth with the field of psychology, with an understanding that each individual is shaped by one’s experiences, both past and present and our significant life relationships affect our sense of self and ability to relate to others.

Laura Spera
Laura Spera, LMFT
Laura is a Licensed Marriage and Family Therapist. She received her Master of Science in Counseling for Marriage and Family Therapy at Fresno State University. As a seasoned therapist she has helped people find healing and wholeness through personal growth and illumination. She has worked with individuals, couples, families and children for over a decade. Her experience includes helping those who suffer from addictions, depression, anxiety, perinatal mood disorders, grief, trauma, domestic violence and relationships issues. Laura’s approach to therapy works from Rogerian psychotherapy helping people find authenticity, wholeness, restoration, self- acceptance and meaning in their lives. She’s passionate about helping individuals discover how their life story and experiences impact them and their world view.
Megan Velo
Megan Velo, LMFT

Megan, a Licensed Marriage and Family Therapist, graduated from Westmont College with a Bachelors of Arts in Psychology and from Fresno State with a Master of Science Degree in Counseling for Marriage and Family Therapy.

Megan's counseling background is diverse and extensive. Prior to beginning her work at the Well Counseling Center, she worked for a local foster agency and Sanger Unified School District. In both settings, she provided support and counseling to children, teens, and families walking through intensive mental health concerns.

In the past few years, she has grown a passion for serving women navigating perinatal mental health concerns. This includes women walking through infertility, pregnancy, and postpartum. After becoming a mom herself, Megan's passion for normalizing the struggles that come with infertility, pregnancy, and motherhood has grown. Megan has completed that Postpartum Support International's Maternal Mental Health Professional Certificate Training.

Megan feels that by integrating faith into therapy, the client can focus on themselves as a whole person. She views the relationship between the client and therapist as a mutual, respectful relationship that is built on respect and trust.

Ben Carr
Ben Carr, LMFT
Ben is a Licenced Marriage and Family Therapist who obtained his Master’s Degree in Marriage and Family Therapy from Fresno Pacific Biblical Seminary. He has experience working with young children, couples, and adults, and is strongly motivated to help people identify and understand their personal strengths. Ben places a strong focus on conveying genuine acceptance, respect and empathy toward others, and intentionally works to recognize the mental, emotional, relational, and spiritual needs of each person. Ben also values the opportunity to integrate faith discussion in the counseling process, and actively investigates scriptural wisdom with those who wish to more deeply understand the Bible’s applicability in their own lives. He believes this holistic approach to counseling empowers people to recognize their own capabilities and experience genuine personal healing, and offers greater understanding of Christ's impact in their lives.

OUR REGISTERED ASSOCIATES

Aurora Hernandez
Aurora Hernandez, AMFT

Aurora is a bilingual Registered Associate Marriage and Family Therapist who received her Master’s Degree in Clinical Psychology, with an emphasis in Marriage and Family Therapy (MFT) from Azusa Pacific University. As an attachment based therapist, Aurora believes that healing can be obtained when clients are provided with a safe space in which they can freely process their emotions related to previous attachment injuries. In addition, Aurora welcomes clients to incorporate their Spirituality in session as she believes in the power of restoration. Aurora believes that when clients walk through their healing journey, they are able to discover who they are in Christ. As a result, clients are able to live authentic and meaningful lives. Lastly, Aurora has had the opportunity to work with various populations such as adults, adolescents, children, couples and families. Aurora’s clinical background experience also includes working with clients who have experienced a wide variety of clinical concerns such as Anxiety, Depression, Trauma, Grief, problems in parent-child relationships, familial problems, relational problems and mood disorders.

*Hablo Español.

Brittany Jenkins
Brittany Jenkins, AMFT

Brittany is a Registered Associate Marriage, Family, and Child Therapist who graduated from Fresno State with a Bachelor of Science degree in Sociology and a Master of Science degree in Marriage, Family, and Child Therapy from University of Phoenix. She has been involved in a variety of ministries in the Central Valley, including serving incarcerated women at the Madera County Jail through Celebrate Recovery as well as serving teens in youth ministry at Clovis Christian Church. Prior to working at The Well Counseling Center, Brittany was a part of Rape Counseling Center of Fresno, where she received experience in Trauma-Focused Cognitive Behavioral Therapy and provided support to survivors of sexual assault of all ages. She has also worked with Fresno Pacific University’s On-site Counseling Program, where she provided individual and group therapy to students who participated in Special Education services and were identified as having emotional disturbances.

Brittany has a passion for working with those experiencing trauma, depression, and anxiety, as well as working with children, and she has a heart for meeting people where they are at and supporting them in getting where they are trying to go. She works to see each person’s unique circumstance with empathy and respect, and is passionate about allowing individuals to have a safe environment in which they can develop positive self-value and tell their story. Brittany strives to gracefully challenge clients to promote insights that are essential for growth as they continue or start their relationship with Jesus Christ.

Taelor Wells
Taelor Wells, AMFT

Taelor is a Registered Associate Marriage and Family Therapist and Associate Professional Clinical Counselor who received her Master’s degree in Marriage, Family, and Child Counseling from California State University, Fresno. Taelor’s previous clinical experience includes working with incarcerated adolescents, children with moderate to severe mental illness, victims of crime, college students, and adults with substance use disorders. Currently, Taelor sees individuals, couples, and families in her practice and is pursuing certification in Eye Movement Desensitization and Reprocessing therapy (EMDR) to treat a wide variety of emotional and relational concerns stemming from psychological trauma.

As a person of faith, Taelor enjoys walking alongside individuals on their own faith journey as they navigate life’s challenges. She believes in the therapeutic relationship as a team effort in which the therapist empowers clients to create meaning and positive change in their lives. Using humor and empathic understanding, Taelor works to help clients overcome the shame and distorted thinking surrounding their difficulties wherever they are in their recovery.

Jessica Criner
Jessica Criner, AMFT

Jessica is a Registered Associate Marriage and Family Therapist who received her Bachelor’s of Arts degree in Psychology from Fresno Pacific University, and her Master’s Degree in Marriage and Family Therapy from California State University, Fresno. Jessica has expertise working with the Department of Social Services as a Foster Care and Adoption Social Worker, specializing in trauma informed care, attachment based disorders, and transracial adoptions. She has worked with clients who have been touched by the California Department of Corrections and Rehabilitation in some form. She has formulated and facilitated sex offender treatment groups, substance abuse treatment groups and racial reconciliation groups. Jessica’s clinical experience includes sexual addictions, substance abuse disorders, childhood traumas, and dually diagnosed parolee and probation cases. Jessica has worked with children, teenagers and families providing intensive therapeutic behavioral services. She utilizes modalities such as cognitive-behavioral therapy, solution-focused therapy, and motivational interviewing.

Jessica has a heart to build empathetic, genuine, therapeutic relationships with her clients in order to create a safe space for healing and change. She believes that if you put God first, everything else will be added unto you, which includes mental and emotional healing. She enjoys making memories with her husband and 3 daughters. Jessica aims toward excellence in all her ministry opportunities and has a heart for people.

Sharmaine Cumbry
Sharmaine Cumbry, AMFT

Sharmaine is a Registered Associate Marriage and Family Therapist who received a Bachelor’s degree in Child Development from California State University, Fresno and a Master’s degree in Marriage and Family Therapy from Fresno Pacific Biblical Seminary. Sharmaine has a passion for working with children. Prior to working at The Well Counseling Center, Sharmaine worked with Fresno Pacific University’s On-Site Counseling Program, where she provided individual therapy to elementary students, college students and clients from the community who were experiencing adjustment difficulties, depression and anxiety.

Sharmaine has experience working with children, college students, and individuals of diverse backgrounds. Sharmaine believes in providing clients with a safe environment to process their emotions, explore their past in relation to their present and encourages collaboration to empower clients on their healing and growth journeys. Sharmaine believes that healing is a transformative process that is attained by taking a holistic approach, which begins with a safe relationship built upon trust, empathy and respect and encompasses all aspects of an individual including their faith and relationship with Christ.

Alicia Neuburg
Alicia Neuburg, ASW

Alicia Neuburg is a Registered Associate Clinical Social Worker who received a Bachelor’s degree in Human Services with a certificate in mental health, as well as a Master’s degree in Social Work with a concentration in Adulthood and Aging. Alicia has a passion for working with children, adolescents, young adults, and older adults. Prior to working at The Well Counseling Center, Alicia had the opportunity to work for Mental Health America of Los Angeles as a Clinician providing mental health assessments, as well as individual therapy to those struggling with homelessness and mental illness. During her undergraduate degree, she provided individual and group therapy to at-risk high schoolers as an intern in which she gained great experience facilitating anger management and healthy relationship groups. During sessions, Alicia applies therapy models such as emotional focused therapy, cognitive behavioral therapy, attachment-based therapy, acceptance commitment therapy, and motivational interviewing.

Utilizing Scripture and prayer, Alicia seeks to point clients to Jesus Christ for ultimate healing and freedom. She believes in the importance of placing a strong emphasis on practicing active listening, acceptance, empathy, transparency, and helping individuals identify their own strengths. She does so through meeting individuals where they are at and building an authentic, trusting relationship with them. Her ultimate goal is that individuals, whether a believer or unbeliever, would know Christ and his transforming work as they trust in his saving grace.

Franchesca Bawks
Franchesca Bawks, APCC

Franchesca is a Registered Associate Professional Clinical Counselor. She received her Master of Science in Clinical Rehabilitation and Mental Health Counseling at Fresno State University. Her education and training have provided her specifically with the ability to serve those who need substance abuse care. She has spent the last two years delivering safe and compassionate assistance to the men and women at the Visalia Rescue Mission where she has focused on addiction education and treatment from a trauma-informed multi-cultural perspective. This was done by helping clients cultivate safety in their life, nurture healthy boundaries, explore helpful and unhelpful coping skills, manage anxious and depressive symptoms, and develop a whole-hearted lifestyle that supported wellness. She believes those who have experienced brokenness, as well as those who desire growth, can benefit from this exploration. She has found success using cognitive behavioral therapy (CBT) and dialectic behavioral therapy (DBT) in assisting clients with their thoughts, feelings, and behaviors.

Her approach to therapy is based on the belief that the desire for relationship was instilled at birth and true healing and growth spring from one’s healthy connection to God, the self, and others. She considers the therapeutic relationship a collaborative one built on safety, trust, curiosity, and respect for the whole person. She operates from a strengths-based perspective, walking beside clients and inviting them to consider the resources they currently have as supports to the change and development they desire. Biblically and clinically, she believes she is called to instill hope in those she serves. Franchesca and her husband have a busy blended family with five children.

OUR TRAINEES

Victoria Soto Pendergrass
Victoria Soto Pendergrass,
MFT Trainee

Victoria is a student in the Marriage and Family Therapy Program at Fresno Pacific Biblical Seminary. She has fourteen years of collective experience working as a social worker and life coach with foster families, including children, youth, and young adults. She has been a behavior coach with children and their families; a group home counselor with adolescent females, where she has provided support among the pregnant and parenting population. She has also been a county social worker in a pregnant and parenting teen program. Added to her experience, she has been a church high school ministry director. Victoria has been married for 25 years and is a mother of two. She believes in a holistic approach to counseling which integrates faith in Jesus with therapy. She aspires to meet people where they are, assist them in their journey of growth, and considers it a privilege to walk alongside others in this process.

Jeff Reed
Jeff Reed,
MFT Trainee

Jeff is currently working towards his Master of Arts degree in Marriage and Family Therapy from Fresno Pacific Biblical Seminary. Jeff has a love of God and a passion for people. He believes that healing is a holistic journey of transformation that begins in a trusting relationship of authenticity, respect, and empathy. Jeff welcomes the integration of faith as he walks alongside the client in exploring their emotional, relational, and spiritual needs to realize a life of hope, purpose, and resiliency. Jeff is honored to be a participant in the journey of self-awareness that fosters growth and discovery of true self and achievement of full potential.

ADMINISTRATION

Meghan Alanis
Meghan Alanis

Meghan is the Administrator for The Well Counseling Center. In this role, Meghan helps every client manage the initial process of being heard and helping them connect to the appropriate therapist. She brings over 12 years of experience working as an Administrative Assistant, mostly at churches and other small local businesses. Meghan graduated from Fresno State and since then has used her gifts in administration to serve in ministry where she administratively supports pastors, small businesses and non-profit organizations. Meghan has been married to her husband Matt for 14 years and they are the proud parents to two sweet girls.

  • LMFT = Licensed Marriage and Family Therapist
  • LPCC = Licensed Professional Clinical Counselor
  • AMFT = Registered Associate Marriage and Family Therapist
  • APCC = Registered Associate Professional Clinical Counselor
  • ASW = Registered Associate Clinical Social Worker
  • MFT = Marriage and Family Therapist

FREQUENTLY ASKED QUESTIONS

  • DOES THE WELL COMMUNITY CHURCH OFFER PROFESSIONAL MENTAL HEALTH SERVICES?

    Our Counseling Center is a professional, clinical counseling center, and our staff is comprised of credentialed mental health professionals.

  • WHAT ARE THE EDUCATIONAL AND PROFESSIONAL BACKGROUNDS OF YOUR COUNSELORS?

    We have Licensed Marriage and Family Therapists (LMFT) and Registered Associate Marriage and Family Therapists. All counselors have a minimum of a Master’s Degree in Counseling. We also have a Master’s level Mediation/Conflict Coach who can provide pastoral pre-marital counseling and spiritual guidance.

  • WHAT IS CHRISTIAN COUNSELING?

    Christian counseling combines professional counseling techniques and Scriptural principles in a unique approach to mental health issues.

  • ARE ALL OF YOUR COUNSELORS CHRISTIAN?

    All counselors acknowledge personal faith in Jesus Christ; they do not all attend The Well.

  • DO I HAVE TO BE A CHRISTIAN TO USE YOUR SERVICES?

    Our services are available to everyone. We are a Christian-based counseling center. Our approach to therapy is to meet people wherever they are in all areas of their lives.

  • HOW DO I MAKE AN APPOINTMENT?
  • MAY I CHOOSE MY OWN COUNSELOR?

    You may request a particular counselor. Your preference will be honored if your presenting issue is within their treatment area, and if your counselor of choice has available appointment times.

  • HOW LONG DO I NEED TO WAIT TO SEE SOMEONE?

    Generally, your appointment will be within a week of your initial call. The time varies for each counselor.

  • WHAT IF I HAVE A LIFE-THREATENING EMERGENCY?

    Call 9-1-1 or your local police department.

  • HOW MUCH DOES COUNSELING COST?

    Our Counseling Center fees for professional services are lower than those of other mental health practices in the area. Specific fee information can be found on our Counseling Center page and will be provided when you call for an appointment.

  • WILL MY VISITS BE COVERED BY INSURANCE?

    Since policies and benefits vary greatly, we do not bill insurance. Clients are responsible for charges which are payable at the time services are rendered. Payment can be made by cash, check (checks are made payable to The Well) or by debit/credit card.

  • HOW LONG DOES COUNSELING TAKE?

    The length of treatment depends on many factors. It is primarily determined by the nature of the issue(s) and the motivation of the client.

  • WHO DO YOUR COUNSELORS WORK WITH?

    Services are provided for individuals, couples, families, infants, children and adolescents.

  • WHAT KINDS OF ISSUES DO YOUR COUNSELORS WORK WITH?

    Counselors are trained in many areas including marriage conflict, marriage enrichment, depression, anxiety, postpartum depression, Post Traumatic Stress Disorder, childhood trauma, pastoral counseling, infant mental health, play therapy, grief, domestic violence, spiritual abuse, sexual addictions, women’s issues and life transitions. If you have questions about these issues or others call 559.325.8600.

CONTACT US


Call us to make an appointment
Video sessions are available
(559) 325-8600

The Well Counseling Center
7080 N Whitney Ave Ste 102
Fresno, CA 93720


Interested in joining our clinical team?
Please send resumes to meghan@thewellcounseling.org